Return & Refund Policy

Because Dina’s has not launched yet, no purchases can currently be made and this policy is provided as a preview of our intended approach. The final, binding Return & Refund Policy will be published together with the launch of the Dina’s online store.

Our Intent

• Clear, honest return conditions published before you ever place an order.
• Hygiene-appropriate rules for beauty products, in line with international cosmetics standards.
• Refunds processed promptly to the original payment method once a return is approved.
• A responsive support team to resolve any delivery or product issue fairly.

What This Means Today

Joining the VIP list involves no payment and therefore nothing to return or refund. Any introductory offers presented to VIP members will clearly state their own conditions.

The complete policy — including return windows, eligible products and step-by-step instructions — will apply once the online store launches.

⚑ Client review required: Final return windows, eligible product categories and refund timelines must be confirmed by the client and reviewed against consumer-protection law in each market before the store launches.